PRIVACY POLICY

LAST UPDATED: JULY 2026

At ALETRARI, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store and protect your personal data when you visit our website, create an account, place an order, contact us, or interact with our brand.

By using our website, you acknowledge and agree to the practices described in this Privacy Policy.

1. WHO WE ARE

ALETRARI is an independent luxury accessories house dedicated to creating distinctive, handcrafted pieces that celebrate individuality, craftsmanship and self-expression.
For the purpose of applicable data protection laws, ALETRARI is the data controller responsible for your personal information.

2. INFORMATION WE COLLECT
When you interact with ALETRARI, we may collect the following information:

Personal information you provide:

  • Full name

  • Email address

  • Telephone number

  • Billing and shipping address

  • Payment information

  • Order details and purchase history

  • Any information you provide when contacting customer service

Information collected automatically:
When you visit our website, we may collect certain technical information, including:

  • IP address

  • Browser type

  • Device information

  • Website usage data

  • Pages visited and interactions with our website

This information helps us improve our website experience and provide better services.

3. HOW WE USE YOUR INFORMATION
We use your personal information to:

  • Process and fulfil your orders

  • Manage payments and deliveries

  • Communicate with you regarding your purchases

  • Respond to customer enquiries

  • Provide updates about ALETRARI collections, launches and exclusive events (where you have chosen to receive them)

  • Improve our website, products and customer experience

  • Prevent fraudulent transactions and protect the security of our services

4. MARKETING COMMUNICATIONS
With your consent, ALETRARI may send you emails featuring new collections, exclusive releases, editorial stories, events and brand updates. You may unsubscribe from marketing communications at any time by clicking the unsubscribe link included in our emails or by contacting us directly.

5. PAYMENT INFORMATION
Payments are processed through secure third-party payment providers. ALETRARI does not store or have access to your full payment card details. Your payment information is handled securely in accordance with applicable financial and data protection regulations.

6. SHARING YOUR INFORMATION
ALETRARI does not sell, rent or trade your personal information.
We may share your information only with trusted third parties who assist us in operating our business, including:

  • Payment service providers

  • Delivery and courier partners

  • Website hosting and technology providers

  • Analytics and marketing service providers

These partners are required to protect your information and use it only for the purposes necessary to provide their services.

7. INTERNATIONAL DATA TRANSFERS
Some of our service providers may process information outside your country of residence. Where required, ALETRARI ensures appropriate safeguards are in place to protect your personal information.

8. DATA SECURITY
ALETRARI takes reasonable technical and organisational measures to protect your personal information from unauthorised access, loss, misuse or disclosure. However, no online transmission or storage system can be guaranteed to be completely secure.

9. YOUR RIGHTS
Depending on applicable law, you may have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal information

  • Withdraw your consent for marketing communications

  • Object to certain uses of your information

  • Request restriction of processing

To exercise these rights, please contact us at: INFO@ALETRARI.COM

10. COOKIES
Our website uses cookies and similar technologies to improve functionality, analyse website traffic and enhance your browsing experience. You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

11. CHILDREN'S PRIVACY
ALETRARI does not knowingly collect personal information from individuals under the age of 16. If you believe that a child has provided us with personal information, please contact us and we will take appropriate steps to remove it.

12. CHANGES TO THIS PRIVACY POLICY
ALETRARI reserves the right to update this Privacy Policy from time to time. Any changes will be published on this page with an updated revision date.

13. CONTACT US
For any questions regarding this Privacy Policy or the way we handle your personal information, please contact:

ALETRARI
Email: INFO@ALETRARI.COM
Website: WWW.ALETRARI.COM

© ALETRARI. ALL RIGHTS RESERVED.