TERMS & CONDITIONS

LAST UPDATED: JULY 2026

Welcome to ALETRARI (the “Website”). This Website is owned and operated by ALETRARI (“ALETRARI”, “we”, “our” or “us”).

Your access to and use of this Website, including any purchases made through it, are subject to the following Terms & Conditions (“Terms”). By accessing or using any part of the Website, you agree to be bound by these Terms. If you do not agree with these Terms, please do not use the Website.

These Terms apply to all visitors, customers and users of the Website.

1. USE OF THE WEBSITE
The Website is provided for your personal and non-commercial use only.
You may browse, access and purchase products from the Website provided that you:

  • Use the Website lawfully and responsibly

  • Do not interfere with the operation or security of the Website

  • Do not copy, reproduce, distribute or exploit any content, images, designs or materials without prior written permission from ALETRARI

  • Do not use automated systems, including bots, spiders or data-mining tools, to collect information from the Website

ALETRARI reserves the right to restrict or terminate access to the Website where we believe these Terms have been violated.

2. INTELLECTUAL PROPERTY
All content featured on this Website, including but not limited to:

  • Brand name and logos

  • Product designs

  • Photography

  • Campaign imagery

  • Editorial content

  • Text

  • Graphics

  • Artwork

  • Product concepts

  • Packaging designs

are the exclusive property of ALETRARI or are used with permission from respective owners. No content from this Website may be copied, reproduced, modified, distributed or used for commercial purposes without prior written approval from ALETRARI. Accessing the Website does not grant you any ownership rights or licence to use ALETRARI’s intellectual property.

3. PRODUCTS & AVAILABILITY
ALETRARI creates limited-edition, handcrafted accessories. Due to the nature of handmade production, each piece may contain subtle variations that make it unique.

These variations may include:

  • Slight differences in colour, texture or finish

  • Handmade irregularities

  • Individual characteristics of natural materials

  • Differences in embroidery, embellishment or ceramic elements

Such characteristics are considered part of the craftsmanship and are not considered defects.
Product availability may change without notice. ALETRARI reserves the right to discontinue products, modify designs or limit quantities at any time.

4. PRODUCT INFORMATION & COLOURS

We make every effort to ensure that product descriptions, photographs and colours displayed on the Website are accurate.
However, colours may vary depending on your device, screen settings and lighting conditions. ALETRARI cannot guarantee that your screen accurately reflects the exact colour, texture or finish of the product.

Measurements provided are approximate.

5. ORDERS & PURCHASES

By placing an order through the Website, you confirm that:

  • All information provided is accurate and complete

  • You are authorised to use the selected payment method

  • You accept these Terms & Conditions

Once your order has been placed, you will receive an order confirmation email. This confirmation does not constitute acceptance of your order.

ALETRARI reserves the right to refuse or cancel an order in circumstances including:

  • Product availability issues

  • Incorrect pricing or product information

  • Suspected fraudulent activity

  • Errors in order details

If an order is cancelled after payment has been received, a full refund will be issued for the cancelled amount.

6. PRICING & PAYMENT

All prices displayed on the Website are stated in the applicable currency and include applicable taxes where required.

ALETRARI reserves the right to change prices at any time without prior notice.

Payment is processed securely through approved payment providers. ALETRARI does not store complete payment card details.

7. HANDCRAFTED & LIMITED EDITION PIECES

Many ALETRARI pieces are handcrafted in limited quantities or produced as one-of-a-kind creations.

Due to their artisanal nature:

  • No two pieces may be completely identical

  • Embellishments, beads, embroidery and handmade elements may vary slightly

  • Natural materials may display unique characteristics

These details celebrate the individuality and craftsmanship of each ALETRARI creation.

8. SHIPPING & DELIVERY

Orders are shipped to the address provided during checkout.

Delivery times are estimates only and may vary depending on destination, customs procedures, courier delays or circumstances beyond ALETRARI’s control.

Once an order has been delivered to the shipping carrier, ALETRARI is not responsible for delays caused by the carrier or customs authorities.

International customers are responsible for any applicable customs duties, import taxes or additional charges imposed by their country.

9. INTERNATIONAL ORDERS

For international shipments, the customer acts as the importer of record and is responsible for complying with all applicable laws and regulations of the destination country.

Any customs duties, taxes or fees charged upon arrival are the responsibility of the customer.

10. RETURNS & EXCHANGES

Due to the limited and handcrafted nature of ALETRARI creations, returns and exchanges are subject to our Return Policy.

Certain products may not be eligible for return, including:

  • Bespoke or personalised pieces

  • Custom-made items

  • Items altered or damaged after delivery

  • Products returned without original packaging or condition

Please review our Returns Policy before completing your purchase.

11. CARE OF PRODUCTS

ALETRARI pieces are created with delicate materials and require careful handling.

Customers are responsible for following the provided care instructions. Damage caused by improper handling, storage, cleaning or use is not considered a manufacturing defect.

12. THIRD-PARTY LINKS

The Website may contain links to third-party websites.

ALETRARI is not responsible for the content, privacy practices or services provided by external websites. We encourage you to review the terms and privacy policies of any third-party website you visit.

13. NO WARRANTY

While ALETRARI takes reasonable care to ensure the accuracy of information provided on the Website, the Website and all content are provided on an “as available” basis.

ALETRARI does not guarantee that:

  • The Website will always operate without interruption

  • The Website will be free from errors

  • Information will always be complete or current

To the maximum extent permitted by applicable law, ALETRARI shall not be liable for any indirect, incidental or consequential damages arising from the use of the Website or purchase of products.

14. CHANGES TO THESE TERMS

ALETRARI reserves the right to update or modify these Terms at any time.

Any changes will become effective once published on the Website. Continued use of the Website following changes indicates acceptance of the updated Terms.

15. GOVERNING LAW

These Terms shall be governed by and interpreted in accordance with the laws of the Republic of Cyprus.

Any dispute arising from these Terms or your use of the Website shall be subject to the exclusive jurisdiction of the courts of Cyprus, unless otherwise required by applicable consumer protection laws.

16. PRIVACY

Your use of the Website is also governed by our Privacy Policy, which explains how ALETRARI collects, uses and protects your personal information.

17. CONTACT

For any questions regarding these Terms & Conditions, please contact:

ALETRARI
Email: info@aletrari.com
Website: www.aletrari.com

© ALETRARI. ALL RIGHTS RESERVED.